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Diversity and Inclusion speech during kick-off event Ohpen and Davinci team

Tuesday September 8th we (Ohpen) announced the acquisition of Davinci to the outside world which catapulted our company into a different league. Ohpen has now doubled to a team of 350 people strong, offices in 4 countries and 30 nationalities.

On the evening before making this news public, we organized an event “Making History Together” for all colleagues (on location and online) in one of the most unusual event locations in the Netherlands, the Theater Hangaar – home of the longest playing and most successful musical of the Netherlands.

I found it important to address the topic of diversity and inclusion during this evening, especially as we are merging two companies. Two companies with a 10+ and 20+ year history in the financial services and technology industry. Typically not your most diverse and inclusive industries. I was hesitant if I should publish this brief speech, but I believe this topic cannot be addressed enough. So here it goes:

Speech

I realize that Xiomara and I are the only women on stage tonight. But we are not alone. That’s why you see all our female colleagues behind me (and there is still a lot of work to be done).

Stage view women Ohpen and Davinci during History in the Making event

About 10 years ago, Ohpen acquired the company I worked at. Ohpen back in the day was a male dominated company where everyone had worked together for over 10 years at BinckBank and they were friends, family even. I was the first ‘newbe’ and the second woman to join.

At first, it was challenging to work with such a tight-knit team. But I was determined to bring in a different perspective and look where we are now. And that was not the first time.

21 years ago, at the age of 21 I moved to the south of Egypt for my first managerial role. 

On day 1, one of the men in my team said ‘I do not take orders from women’. 

He made a conscious decision to not be inclusive. It shocked me.

But I made an effort to understand. To be inclusive of his point of view. And he did as well, after that first day. When I left Egypt he was one of my most valued colleagues.

Without debating his standpoint or mine, I would like to quote Commander Spock from Star Trek (including a creative add on from yours truly):

“Infinite diversity in infinite combinations, symbolizing the elements that create truth, beauty, creativity and tangible results (1).”

Diversity and inclusion is important for me as a person and in my opinion for the growth of this company.

A diverse mix of voices leads to better discussions, decisions, and outcomes for everyone.

It is important to have different perspectives in our company. To truly be a representation of the outside world. To challenge one’s own perspective. To learn, to grow and to exceed expectations. Of each other, of our clients, of their customers. It is all about having the right mentality.

Bringing together 2 companies, with offices in 4 countries and 30 nationalities will take each and every one of us to have an open mind. Bring in your experience, opinions and dare to stand out. 

To conclude I would like to share a source of inspiration for me with you, a few of my favorite books. Books on diversity and inclusion not only gender related but also ethnicity, religion, age, high performance teams, winning mentality, cultural backgrounds etc. 

Let this day be the starting point from which we are going to write history together. Diverse and inclusive.”

Angelique's recommended reads on diversity, inclusion & high performing teams

(1) Some examples

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Baffled by the statement of a large asset manager: “Jobs over Innovation”. The reason FinTech is here – a message to my team

Please allow me to share an internal email that I sent to my team today.

Dear team,

I’m baffled…baffled by the statements of one of the large asset managers in the world, Amundi, after reading an article by Robert Van Egghen in Ignites yesterday where he addresses their response to the European Commission’s consultation on FinTech.

According to the article, Amundi is sounding the alarm on job losses as a result of FinTech (innovation). They are warning against enthusiastically adopting financial technology solutions, saying it could lead to workers losing their jobs, jobs that will require a different skill mix to the jobs being lost. Amundi goes further by commenting about a detrimental effect on jobs which could be bad news for investors if the digital tools do not deliver the promised improvements in operational efficiency.

This mindset is exactly the reason why companies such as Adyen, Transferwise, Betterment, Oscar and our company have been founded. Instead of Amundi embracing these FinTechs, new technology, different skills and innovative mentalities, they are cautioning against it. Feels a little bit like people warning against the dangers of cars when the horse and carriage got replaced, doesn’t it?

They are slightly overlooking the technological developments that are already improving the financial services industry (to be fair – they did refer to some minor benefits):

  1. Introduction of ATMs reducing the burden on high-street banks (a cash machine is just a piece of software)
  2. Online banking reducing the sheer volume of postal mail (and hopefully pretty soon cheques)
  3. Digital and online payment solutions reducing the need for slow money transfers/use of cash/ etc. etc. etc.

No matter how wide the consensus, no matter how fierce the pushback, we have to continually prove that it CAN BE DONE! Thankfully the article also states different opinions such as that of Fiona Frick, CEO of Unigestion. She emphasizes that digital tools are “not there to take their job but to help their job” by “upgrading archaic processes”.

Team. Let’s all pull together in reducing the millions of faxes being sent out every year, the hassle of consumers being bombarded by paper-based, form filling exercises when they just want to access their own money, the millions of cheques being used, et cetera et cetera. And, one day, when we succeed, we will be visiting the likes of Amundi in a FinTech museum lined up next to old cheque books and broken fax machines… not dissimilar to the almost extinct horse and carriage.

Please read Amundi’s full response if you are interested as there are of course multiple angles to every story. But the fact remains that even stating a warning sign in respect of “loss of own jobs” before putting the interests of consumers first is not the way to go. Thanks Robert for addressing this (and for the reality check).

Best,

Angelique